CCTVs in DTC buses bring down crime graph !

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New Delhi, March 10 : After a failed GPS experiment, technology finally seems to be working for the Delhi Transport Corporation (DTC). A pilot project of installing CCTV cameras in 200 buses has not only resulted in improvement of staff behaviour, but even general security .

“Two depots -Sarojini Nagar and Rajghat -were part of the experiment.Both have reported an improvement in the efficiency of the staff as well as a drop in the number of crimes, like pick-pocketing,“ said RS Minhas, the DTC spokesperson.

The report has been compiled from the time the CCTV cameras were installed in the DTC buses. Minhas said the first camera was installed in November 2014. “Since then, 200 buses have been fitted with the CCTVs. We plan to install it in all buses over the next few months,“ he added.

From schoolchildren fighting inside the bus to incidents of mobile theft and pick-pocketing, all the recordings have been kept or handed over to Delhi Police.The report shows that the first incident recorded was of a cellphone theft in No vember 2014, followed by a fight between schoolchildren in December.

Disputes between passengers, against the conductor or driver, as well as accidents with other vehicles have been recorded and resolved as per the CCTV recordings, says the report.“Even incidents of tyre bursting or windows being broken have been recor ded,“ said Minhas.

The project has had a positive impact on operations.“Efficiency has gone up, schedules are being kept, buses get parked in the right slots in depots and behaviour of staff has improved. Even passengers are well-behaved as they know about the CCTVs,“ he added.

The biggest achievement, perhaps, is that the CCTV cameras have not been removed or stolen like the GPS devices that were installed on DTC buses a few years ago.

**Source: Published in timesofindia**

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Dr. Krishnendu Chakraborty

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